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Best Woodland Scenics Alternative

Woodland Scenics Alternative

Woodland Scenics have been around since 1975 and was founded by a team who cut their teeth making architectural models. These days Woodland Scenics have something for most aspects of a railway layout (except trains) including terrain and landscape items,…

Best Bachmann Alternative

Bachmann Alternative

Bachmann has been around for nearly 200 years and has always been known for producing quality products at a decent price. Their commitment to quality has helped to make them the world’s largest distributor of ready-to-run locomotives and train sets,…

Best NOCH Alternative

Noch Alternative

NOCH was founded more than a century ago in Glauchau, Saxony as a plumbing business. But it didn’t take long for them to recalibrate their machinery to produce model train tracks and other accessories. Today, they are owned and run…

How to Start a Model Train Hobby

How To Start A Model Train Hobby

Even in today’s digital world, there is something about model railroad building that continues to enthrall people all over the world. If you have decided to take up model trains as a hobby, congratulations! You will no doubt enjoy countless…

Model Railways – Top tips for beginners

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Model trains are a fantastic hobby and past time for enthusiasts of every age. They offer something for everyone, with various levels of difficulty and intricacy that can be explored. Whether you want to start building model railways with your…

Ultimate Guide To Weathering Powders

weathering powder lineup model scenery

At WWScenics, we are passionate about creating the best model scenery products to elevate your model railway layout, diorama, or wargaming battle board. Our products are created with realism in mind. We look to nature and the outside world when…

Ultimate Guide to laser-cut leaves

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When creating this range, we wanted to be sure that the leaf shapes and colours would be appropriate for every layout. We have 3 types of shapes – Maple, Ash, and Elm, which are not restricted to just those species.…

Creating a Realistic Autumn Diorama

Building An Autumn Diorama

We have made a beautiful autumnal diorama to showcase how easy it is to use our professional model scenery products to create realistic and visually interesting dioramas and model landscapes. Why not have a go and follow along to create…

The Model Railway Club (London) Showcase

The Model Railway Club London

Club name: The Model Railway Club Representative name: The MRC Chair How can people get in touch: Give us a little bit of background on your club Our club was started by a group of enthusiasts in December 1910.  We are the world’s…

Frequently asked questions

SHOP VIA PHONE

Talk to an expert, call us on (44) 01792 815841
Mon - Fri: 9:00am - 4:00pm
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Still have questions?

If you cannot find an answer to your question in our FAQ, you can always contact us and we will be with you shortly.

If you email us at customerservice@restore.wwscenics.com straight away after placing the order, we might be able to change or cancel your order. Once your order has been processed however it is not possible to change or cancel it.

Login into your WWScenics account and go to Orders, then click on View your latest order. At the bottom of the page, you will see Tracking Information with the Provider, Tracking number and Date. Click on the Track button in order to track your order on the provider’s website.

We are sorry that you cannot login into your account. You can click on “Lost your password” in order to rest your password.

If you are still having issues, please email customerservice@restore.wwscenics.com and we will do our best to assist you.

Answer...Unfortunately, we do not sell different sized sieve heads for the Micro Applicator. Only the Pro Grand Applicator comes with three different sized sieve heads.

Here are some key things for you to check when applying static grass using our applicator:

  • Use a powerful brand-new battery (PP3 9V battery).
  • Do not fill the hopper with too much grass, as the grass needs to have space to move.
  • Only apply a smear of basing glue on the required area and make sure to apply the basing grass before it dries. Room temperature can affect this.
  • Do not apply too much basing grass to the area. If you cover the basing glue with too much grass it will not stand but go flat.
  • Once you have applied the basing grass and cannot see the basing glue anymore, add some layering spray before applying the layering grass.
  • Make sure the crocodile clip is near the applicator's head when applying the grass. You do not need to put a nail or screw into your model.
  • Here is a video showing how to use the applicator: https://www.youtube.com/watch?v=v-E_ElExUts&feature=youtu.be

Unfortunately, we do not have any stockists in Europe or North America. All our products are sold online and shipped from the UK.

We would recommend using our D-Baller which has been specifically designed to get rid of static grass balls. Here is a video showing how to use this useful tool: https://restore.wwscenics.com/product/modelling-with-martyn-2/

Our New Shop will be open to the public from Monday January 30th 2023

Current Opening Times:
Mon-Fri: 10am - 3pm
Saturday: 10am - 2pm
Sunday: Closed

Click-and-Collect is not yet available. However, you can still place an order and collect it by contacting us at customerservice@restore.wwscenics.com

Keep an eye out on our Social Media for more information in the near future

We are sorry that this has happened. If you could email us a photo of what you have received our Customer Service Team will help resolve the issue for you.

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