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Cardiff Model Railway Show

Cardiff Model Railway Show Cardiff Ice Rink, United Kingdom

Make sure you check us out at this great show. Martyn will be demonstrating WWS products and the team will be on hand to help.

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The Great Electric Train Show

The Great Electric Train Show Marshall Arena, Milton Keynes, United Kingdom

The WWScenics team are look forward at seeing you all at this show. It will be our first time here and we cannot wait

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Warley National Model Railway Exhibition

Warley National Model Railway Exhibition Hall 5 NEC, Birmingham, United Kingdom

We are proud to be attending Warley show this year. We have over the last few years become good friends with some of the club members, and have support the club when possible. Make sure you come and say hello, and catch one of Martyn's great demos.   Hall 5 NEC Birmingham  Saturday 26th November 2022 […]

Doncaster Show 2023

Festival of British Railway Modelling

Doncaster Racecourse Leger Way, Doncaster, United Kingdom

Come at the Festival of British Modelling and meet the team behind this very website. On the stand, Martyn and the Team will be demonstrating WWScenics products and they will be on hand to answer any questions or help you might need with modelling. You will also be able to enjoy the very best layouts […]

London Show 2023 Ally Pally

The London Festival of Railway Modelling

London Festival of Railway Modelling Alexandra Palace, London, United Kingdom

We're happy to announce that we will be going to Ally Pally in 2023.  Martyn will be demonstrating WWS Products and the team will be on hand to answer any questions or help.

Bristol Show 2023

Bristol Model Railway Exhibition

Thornbury Leisure Centre Alveston Hill, Bristol, United Kingdom

The WWScenics team are looking forward to seeing you all at this show. Friday: 12.30pm-7.00pm (no early entry for pre booked) Saturday: 10.00am-5.00pm (9.30am pre books) Sunday: 10.00am-4.30pm (9.30am pre books)

Railex Exhibition

RAILEX 2023 Model Railway Exhibition

Railex Exhibition Stoke Mandeville Stadium, Stadium Approach, Aylesbury, Bucks, United Kingdom

We are please to participate in Railex 2023 Model Railway Exhibition. The exhibition is held at the large Stoke Mandeville stadium in Aylesbury by the Risborough & District Model Railway Club. it will take place in May 2023. Look out for details of the forthcoming exhibition on the Railex website.

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MODEL SHOP GRAND OPEN DAY 🏆

"Make sure your calendars are free for JUNE 3rd! The Model Shop Grand Opening is approaching FAST! and we can't wait! A day full of modelling for all! Whether you are a beginner or an experienced modeller or even those who haven't entered the hobby yet we can help!! . Head on down to our […]

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Stafford Railway Circle Annual Model Railway Exhibition

Stafford Railway Circle Annual Model Railway Exhibition This will be the first time we are attending Stafford and we can't wait to show you all what we have to offer. Saturday 23 September 2023 and Sunday 24 September 2023 Saturday: 10.00 – 17.00 Sunday: 10.00 – 16.30 Admission Prices: Adult: £15, accompanied children under 16 free. […]

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The Great Electric Train Show 2023

Marshall Arena, Stadium MK, Stadium Way, Milton Keynes, MK1 1ST

This will be our second year at the great electric train show. The WWScenics team are looking forward to seeing you all at this show. Visitor Information Venue Marshall Arena, Stadium MK, Stadium Way, Milton Keynes, MK1 1ST When October 14/15 2023,  Doors open at 10am (9.30am for advance ticket holders) until 5pm on Saturday and until 4pm on […]

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WARLEY NATIONAL 2023

Our Team at WWScenics can not wait to attend Warley again this year! Hall 5 NEC Birmingham Saturday 25th November 2023 (9.45am* - 6pm) Sunday 26th November 2023 (9.45am* - 5pm) *Advance ticket holders 9.15am - Saturday and Sunday*

Frequently asked questions

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SHOP VIA PHONE

Talk to an expert, call us on (44) 01792 815841
Mon - Fri: 9:00am - 4:00pm

Still have questions?

If you cannot find an answer to your question in our FAQ, you can always contact us and we will be with you shortly.

Contact Support

If you email us at customerservice@restore.wwscenics.com straight away after placing the order, we might be able to change or cancel your order. Once your order has been processed however it is not possible to change or cancel it.

Login into your WWScenics account and go to Orders, then click on View your latest order. At the bottom of the page, you will see Tracking Information with the Provider, Tracking number and Date. Click on the Track button in order to track your order on the provider’s website.

We are sorry that you cannot login into your account. You can click on “Lost your password” in order to rest your password.

If you are still having issues, please email customerservice@restore.wwscenics.com and we will do our best to assist you.

Answer...Unfortunately, we do not sell different sized sieve heads for the Micro Applicator. Only the Pro Grand Applicator comes with three different sized sieve heads.

Here are some key things for you to check when applying static grass using our applicator:

  • Use a powerful brand-new battery (PP3 9V battery).
  • Do not fill the hopper with too much grass, as the grass needs to have space to move.
  • Only apply a smear of basing glue on the required area and make sure to apply the basing grass before it dries. Room temperature can affect this.
  • Do not apply too much basing grass to the area. If you cover the basing glue with too much grass it will not stand but go flat.
  • Once you have applied the basing grass and cannot see the basing glue anymore, add some layering spray before applying the layering grass.
  • Make sure the crocodile clip is near the applicator's head when applying the grass. You do not need to put a nail or screw into your model.
  • Here is a video showing how to use the applicator: https://www.youtube.com/watch?v=v-E_ElExUts&feature=youtu.be

Unfortunately, we do not have any stockists in Europe or North America. All our products are sold online and shipped from the UK.

We would recommend using our D-Baller which has been specifically designed to get rid of static grass balls. Here is a video showing how to use this useful tool: https://restore.wwscenics.com/product/modelling-with-martyn-2/

Our New Shop will be open to the public from Monday January 30th 2023

Current Opening Times:
Mon-Fri: 10am - 3pm
Saturday: 10am - 2pm
Sunday: Closed

Click-and-Collect is not yet available. However, you can still place an order and collect it by contacting us at customerservice@restore.wwscenics.com

Keep an eye out on our Social Media for more information in the near future

We are sorry that this has happened. If you could email us a photo of what you have received our Customer Service Team will help resolve the issue for you.

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