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Our Shop

About

WWScenics has operated solely through e-commerce for many years. Occasionally offering a retail stall at various modelling events, which we’ve loved doing. And we have been asked over and over again whether we have a physical shop that you can visit…

At long last, we finally have a space where we can open our doors to you!

So come on down and say Hello! On offer is our entire line of products, as well as our own knowledge and expertise in modelling!
We look forward to seeing you here, and hope to see you soon!

Demonstrations

We will be performing a variety of demonstrations. Including the Pro Grass Layering System, Tree Making, Flocking, and more!
See just how easy it can be to create truly realistic model scenery, and learn from us!

We also have several dioramas and models on display, giving you in-situ examples of how your own models and scenery can turn out.

And we welcome your questions!
Some of our best ideas have come from your questions; and we believe that the best modelling comes from experimentation, learning, and sharing knowledge!

Brand List

It’s not just WWScenics and War World Gaming products here: We aim to offer a one-stop-shop for every modelling need!

And so, we are also proud suppliers of a whole host of other brands; many of which you may know!

WWScenics
War World Gaming
Peco
Modelcraft
Tamiya
Revell
Vallejo
Humbrol
Hornby
Hobby Boss
Italeri

With more to come…

Visiting Us

Opening Times

Current Opening Times:
Mon-Fri: 9am – 4pm
Weekends: Closed

Click-and-Collect is not yet available. However, you can still place an order and collect it by contacting us at customerservice@wwscenics.com

Keep an eye out on our Social Media for more information

Contact Details

Any questions before you travel to see us?

Telephone Us at: 01792 815841
or
Email Us at: customerservice@wwscenics.com

Parking

Free On-site Customer Parking is available.

Address

Come and find us here at:

Unit 6 Beaufort Court,
Beaufort Road,
Plasmarl, Swansea
SA6 8JG

Frequently asked questions

SHOP VIA PHONE

Talk to an expert, call us on (44) 01792 815841

Mon - Fri: 9:00am - 4:00pm

Still have questions?

If you cannot find an answer to your question in our FAQ, you can always contact us and we will be with you shortly.

Contact Support

If you email us at customerservice@restore.wwscenics.com straight away after placing the order, we might be able to change or cancel your order. Once your order has been processed however it is not possible to change or cancel it.

Login into your WWScenics account and go to Orders, then click on View your latest order. At the bottom of the page, you will see Tracking Information with the Provider, Tracking number and Date. Click on the Track button in order to track your order on the provider’s website.

We are sorry that you cannot login into your account. You can click on “Lost your password” in order to rest your password.

If you are still having issues, please email customerservice@restore.wwscenics.com and we will do our best to assist you.

Answer...Unfortunately, we do not sell different sized sieve heads for the Micro Applicator. Only the Pro Grand Applicator comes with three different sized sieve heads.

Here are some key things for you to check when applying static grass using our applicator:

Use a powerful brand-new battery (PP3 9V battery).
Do not fill the hopper with too much grass, as the grass needs to have space to move.
Only apply a smear of basing glue on the required area and make sure to apply the basing grass before it dries. Room temperature can affect this.
Do not apply too much basing grass to the area. If you cover the basing glue with too much grass it will not stand but go flat.
Once you have applied the basing grass and cannot see the basing glue anymore, add some layering spray before applying the layering grass.
Make sure the crocodile clip is near the applicator's head when applying the grass. You do not need to put a nail or screw into your model.
Here is a video showing how to use the applicator: https://www.youtube.com/watch?v=v-E_ElExUts&feature=youtu.be

Unfortunately, we do not have any stockists in Europe or North America. All our products are sold online and shipped from the UK.

We would recommend using our D-Baller which has been specifically designed to get rid of static grass balls. Here is a video showing how to use this useful tool: https://restore.wwscenics.com/product/modelling-with-martyn-2/

Our New Shop will be open to the public from Monday January 30th 2023

Current Opening Times:
Mon-Fri: 10am - 3pm
Saturday: 10am - 2pm
Sunday: Closed

Click-and-Collect is not yet available. However, you can still place an order and collect it by contacting us at customerservice@restore.wwscenics.com

Keep an eye out on our Social Media for more information in the near future

We are sorry that this has happened. If you could email us a photo of what you have received our Customer Service Team will help resolve the issue for you.

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